In most cases, you don't have to pay shipping costs, but this is entirely dependent on your order and the chosen delivery method. If you place an order with a total above €30, you don't pay any shipping costs. The same applies to orders of guarantee articles: no shipping costs.
Perhaps your order is not under guarantee, has a total amount under €30 and you have chosen for a home delivery. Then you pay €3.95 shipping costs. Perhaps your order is not under guarantee, has a total amount under €30 and you have chosen for a pickup point delivery. Then you pay €3.95 shipping costs. See the chart below for an overview of the delivery costs per delivery method.
| Delivery method | Guarantee order (€0) | Total amount < €30 | Total amount > €30 |
| Home delivery | Free | €3.95 | Free |
| Delivery to a pickup point | Free | €3.95 | Free |